ITscope Blog - News and trends

Ready-to-use customer portal in 2 minutes - with the ITscope B2B Suite

Written by Eileen Müller | 22.9.2022

Setting up a B2B portal in just a couple of minutes and selling through it - is that possible? Yes - with the ITscope B2B Suite, you are ready in just two minutes without any time-consuming setup and can get started straight away.

Having an online presence is not only enormously important since the Corona pandemic. In the B2B sector, the decision for or against a cooperation is often made while browsing the homepage of a website. The same applies to an online shop: here, the availability and usefulness of certain functions is often decisive for a purchase decision. This makes a convincing presence of your online shop all the more important, especially for system houses. Many system houses, however, still decide against having their own shop. Often for one simple reason: conventional shop systems are often associated with a high level of technical effort and must be painstakingly set up and customised.

High expectations from both sides

Of course, the respective end customers also have expectations of the shop system's functionality. Transparency is of particular importance in B2B eCommerce: up-to-date prices and realtime stock levels - as well as realistic delivery times - are among the basic expectations when shopping online. However, functional search and filter functions as well as customer-specific individual prices are also extremely high on the wish list in the B2B sector, as shown in the 2019 survey on functions offered to customers in B2B online shops by ibi research and Creditreform.

 

Sources: ibi research, Creditreform © Statista 2022

 

Uncomplicated and quick

On the part of system houses, speed is of great essence. In order to reduce throughput times, system houses want to forward their customers' orders directly from the online shop to the distribution. At the same time, delivery times should be as short as possible - this is achieved by drop shipping. An uncomplicated checkout is what remains in the mind as the final step - ideally, widespread payment providers such as PayPal or Klarna are integrated directly. 

It must be possible to provide customer-specific product ranges, while order imports should be automatically routed into the company's own ERP system to avoid errors and save time, and ideally the customer portal should be able to be integrated into an existing service portal via SSO. In addition, many system houses would like to offer their own products and services as well as bundles consisting of hardware, software and Managed Services in order to gain added value over the competition. 

Especially with B2B customers from industry, the topic of integrations for third-party systems often comes up. Larger companies and groups in particular use their own eProcurement systems, to which suppliers must be connected. The mapping of individual procurement structures, such as order release processes, budgets and order limits, are also essential for B2B end customers.

ITscope offers this solution for all those who want to use these functions in an uncomplicated portal that can be set up without technical know-how. With the B2B Suite, customer-specific B2B portals can be created in the cloud with user-defined products, prices and CI elements - without any time-consuming individual development required:


Based on the ITscope catalog with over 7 million products, you can set up fully functional procurement portals in just a few minutes. Of course, your ERP system and your customers' systems can also be integrated. And: everything is cloud-based, without risk and at predictable costs.

Integration of eProcurement and ERP systems is also very straightforward. Via the B2B Suite,  orders can be forwarded electronically to the distributors or transferred to your own ERP system.

 
Would you like to learn more about the B2B Suite and test this solution free of charge for one month? Then contact us! We would be happy to explain all the important steps to you in an initial meeting, so you can test the B2B Suite with all its functions yourself afterwards. 

If the button does not work, simply send us an email directly to marketing@itscope.com and we will put you in touch with your contact person.